CONSISTENT CARE
STL Sitter's incredibly unique & innovative Consistent Care software allows members and sitters to be matched in a convenient, efficient, and effective timeline.
By submitting a Consistent Care request, our staff works to pair you with a provider to fit your reoccurring needs (and/or random needs!), unlike any child care service has done before!
What's New and Improved
Our Consistent Care feature allows members the option to enter any appointments needed for the following 6, 7, or 8-week period. The appointments do not have to be weekly or consistent, but typically the more consistent the schedule is, the more consistent coverage we can provide. Consistent Care Registrations are offered on a rolling basis; so that families can submit their care requests at any time of the year, with whichever start date they prefer, as long as 2 weeks notice is given.
What to Expect & Our Recommendations
01
Registering your needs
Members can submit their Consistent Care requests at anytime, in their online account! All requests require a start date of 2+ weeks advance notice and a duration of 6, 7, or 8 weeks. The STL Sitter office works on requests in the order in which they are received and will provide a Care Proposal within 7-10 business days of the initial request date.02
Your Care proposal
Member's Care Proposals will be sent via email and include a full breakdown of the appointments we are able to cover (with the least # of sitters), the potential sitter(s) profiles, and options on how to proceed. All consistent care requests include the option to schedule a complimentary Meet & Greet video call, prior to confirming or declining care, to ensure all is a good fit!03
what's next
Once you have determined that the proposed provider(s) are a good match, our team will enter all requests and send confirmation! Should you choose to reopen the request, our team will work on finding you a new match, as quickly as possible. Please allow an additional 7-10 business days to process reopened requests. *Additional fees may apply.is there a chance we will not be matched?
Families who submit requests that are not likely to be filled in 7-10 days, based on current sitter availability, will be notified immediately so they can either begin to enter their requests through the normal booking feature or secure alternate arrangements.
Have additional questions?
Schedule a phone consultation with our program coordinator today!