Casual Care is available for all members 24/7 and on an as-needed basis. Whether it be for a date night, groceries & errands, or spur of the moment plans - our sitters are here to help!Join Our Community
How it Works
Families are able to login to their online account, enter the time and date that care is needed, and receive options for one-time sitting. Our software will display the available providers, families can browse through profiles, and chose a sitter who will be the best fit for them.
Once your sitter is confirmed, he/she will arrive 5-15 minutes before your scheduled start time and be ready to go! At the end of each appointment, payment will be made via cash, check, or Venmo, directly to your sitter.
Rates & Fees
ANNUAL MEMBERSHIP FEE
Membership for STL Sitter is $75 per year. The fee is nonrefundable and will be charged annually to your card on file.
A nonrefundable scheduling fee is paid to the office every time you book a sit. The price of the fee is determined by the amount of notice the office was given.
- > 48 Hours Before Requested Start Time
- < 48 Hours Before Requested Start Time
Cancellation fees are paid online and distributed to your sitter for the inconvenience.
*Appointments not cancelled online will result in full hourly rate & time.
- > 3 Hours Before Confirmed Start Time
- < 3 Hours Before Confirmed Start Time
HOURLY SITTER RATES
Effective 10/19/20: Members will owe the provider $15/hour, regardless of the amount of children present.
Casual care | hourly rate
consistent care | hourly rate
Additional Hourly Fees
*Child transportation is not included in the hourly payment to sitters. Transportation fees apply if a member requests driving during normal or program sits in the sitter's vehicle.
- *Members are required to cancel online if their child has Pink Eye, Strep, Hand Foot Mouth, or the Flu.
- *Rate subject to increase based on demand of the holiday.
- Under 10 Miles
- Over 10 Miles
Other Fee and Rate Notes
Please Note: All appointments have a 3 hour minimum. It is not required to utilize the provider for the full 3 hours scheduled, however, they will be owed for the full time ($45), at the time of departure.
Payment to Sitters: Members are responsible for paying their sitter directly at the time of departure. Sitters can be paid via cash, check, Venmo, PayPal, etc.!
Full Amount Owed Policy: If a member chooses to end the appointment earlier than the scheduled end time, sitters are owed for the full amount of time that is scheduled and confirmed for online, in order to compensate for the time they had set aside to assist the family.
Additional fees will be calculated by your sitter and noted at the time of departure.
Overnight Sitting Rates
For Children Under Age 2:
For Children Age 2 and Older:
Normal hourly rate from 7am-7pm & $75 flat rate from 7pm-7am
Occasional Sitting FAQs
Yes! Once you click on Make and Appointment and enter the date and time you are looking for coverage a list of available sitters will pop up. You can see the name, photo, and profile of each available sitter before selecting someone you think will be a good fit for your family!
No. STL Sitter is a full-service babysitting agency; we complete all of the leg work for you! All of our sitters have gone through an extensive interview and training process and are fully vetted by the time they are dispatched to your appointment. Our sitters work with many families each week and are not able to accommadate extra interviews before one-time babysitting appointments.
If your first choice declines, our office will step in to choose a sitter who can confirm your request as quickly as possible! You will recieve email confirmation as soon as your sitter is secured and be able to view their profile at any time to read more about them. Sitters are only allowed a limited number of declines per month, as we understand it is frustrating to select a sitter and be assigned someone else. We want to ensure each sitter that confirms one of your requests is fully comfortable and confident with all of the details you provide!
No. Per our Terms and Conditions, all communication outside of a scheduled sit is strictly prohibited. If you have any details that need to get to your sitter, just email, text, or call our office and we will ensure they recieve promptly!
While we cannot guarantee a specific timeline for every request, sitters are required to respond to requests each evening by 10pm! If no response is recieved or you would like an update on the status of your request, we are happy to reach out to your sitter(s) in hopes that they are able to confirm for you.
- After your request has been submit, nothing more is needed from the member! A confirmation email will be sent as soon as your provider confirms online.
- If an appointment is 14 days+ away, providers are allowed a window of 24-36 hours after the initial request to ensure they are able to commit to the appointment.
If no sitters are currently available when scheduling, it is likely that we are currently sold out for the date and time you have requested. If you are to complete scheduling + payment, our office will be alerted and assign a sitter as soon as they become available.
- Our staff works to fill these requests in the order they are received, and will notify you as soon as there is an update.
- If you prefer to cancel the request due to alternate care being found, you may do so at anytime, in your member portal.
Yes! Our sitters love returning to client's homes and will always do their best to accommadate your requests if their schedules allow. If you go to book and a specific sitter is not showing avaialble, please email our office with the date and time you need coverage along with the sitter name and we will check with them to see if they can open their schedule for you!
Our sitters are allowed the flexibility of making their own schedules, so sometimes they will be blocked off unless they receive a specific request.
Sitters are happy to transport your children wherever they need to go! All sitters on staff have clean driving records and drive their own insured vehicles.
The transportation cost is 0.58 cents/mile for any driving with your children in the sitters vehicle!
Time change requests can be submitted via your online client account. These requests will go directly to your sitter to confirm or decline quickly based on their availability.
If your sitter has to decline your time change request, the original appointment time will still be confirmed. If your sitter is not able to accommadate your reuqest and you would like us to work on securing another provider for the new times, please contact our office!
STL Sitter cannot dispatch a provider if your child has Strep, Pink eye, Hand Foot and Mouth, or the Flu. If your child has any other conditions (ear infection, low-grade fever, virus, teething etc) your sitter can still arrive as scheduled.
Sitters charge an additional $1/hour for sick children
Sitters are paid for childcare services only. Sitters are expected to clean up all childcare-related messes made during the appointment, but are not able to accommadate any additional cleaning, vacuuming, laundry etc.
STL Sitter's Family Share appointments are utilized when two STLS families would like to schedule 1 or more sitter(s) to watch both family's children during an appointment.
Sitters are paid at the time of departure from your home via cash, check, or Venmo!
Yes! A non-refundable scheduling fee is paid online, via credit card, each time you submit an appointment request; these fees are in place to compensate our staff for arranging your coverage.
Yes! Sitters are owed full compensation for the time they are booked--even if you come home early.
Tipping is never required, but always appreciated! If you enjoyed your sitter and they met your expectations, you can always add a tip to the sitter payment if you wish.
All cancellations can be completed in your online client account! A cancellation fee applies if you are cancelling within 3 hours of the appointment start time. All cancellation fees are paid online, via credit card, and sent to your sitter for the inconvenience.
Amount Owed: The sitter will be paid the Full Amount Owed (FOA), if cancelled within 3 hours. This amount will be based upon the amount of time the appointment was scheduled and confirmed for online.